Oferta: Customer Supporter with Spanish

Customer Supporter with Spanish
Your responsibilities:
  • providing a comprehensive service to Ryanair airline passengers
  • assisting passengers via: incoming calls/chat/e-mail
  • providing general information
  • supporting passengers with travel difficulties
  • providing information on issues related to baggage, ticket reservations and flight
  • rescheduling - anything that may happen during the trip
  • solving passengers’ day-to-day problems
  • handling complaints and issues



 Our requirements:
  • knowledge of Spanish - min. B2 level, English B1
  • availability to work from our office (Szczecin)
  • communication skills and attitude towards working with people.
  • high personal culture and customer orientation
  • ability to use Windows operating system and MS Office
  • commitment and motivation to work - together we can achieve more!



 What we offer:
  • attractive salary based on a civil (35.19 PLN/hr) or labour contract (6000 PLN)
  • flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work!
  • modern workplace in the heart of Szczecin
  • team-building events
  • fully paid training to prepare you for direct contact with customers
  • team leader support at every stage of cooperation
  • coaching, mentoring to improve your qualifications



Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

Szczegóły oferty

Stanowisko: Customer Supporter with Spanish
Firma: Concentrix
Miejsce pracy: Szczecin
Opublikowano: 2023-09-17