Oferta: Customer Supporter with Spanish
Customer Supporter with Spanish
Miejsce pracy: Szczecin
Job description:
- Assisting passengers.
- Supporting passengers with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights.
- Handling complaints.
Requirements:
- Knowledge of Spanish on communicative level (min. B2) and English (min. B1).
- Ability to operate Windows operating system and MS Office package.
- Communication skills and attitude towards working with people.
- High personal culture and customer orientation.
- Commitment and motivation to work - together we can achieve more!
- Availability to work from the office (Szczecin, Posejdon).
We offer:
- Attractive salary based on a civil (35.71 PLN/hr) or labour contract (6000 PLN).
- Flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work!
- Modern workplace in the heart of Szczecin.
- Team-building events.
- Fully paid training to prepare you for direct contact with customer.
- Team leader support at every stage of cooperation coaching, mentoring to improve your qualifications.